At SBS Computer Consultancy (Pvt) Ltd. ('SBSCC'), we pride ourselves on our
commitment to protecting your privacy. We want you to know how we will collect,
use and disclose the personal data you provide to us.
If at any time you wish for us to delete your personal data from our files,
please contact us in writing at e-mail address below and we will respond
Collecting Your Data
'Personal data' is any data that can be used to identify you as an
individual. SBSCC collects 'personal data' about you only with your full
knowledge in conjunction with:
- A product purchase.
- Registration of a
- A request for
information and trial products.
SBSCC will only process personal data in accordance with the applicable rules
Using Your Data
It is SBSCC's policy that you should know exactly what personal data we collect
from you and how we will use it. We collect personal data from you for the
purpose of processing your order or enquiry. We may use your personal data to
supply products and services to you that you have requested, carry out any agreement
with you or take any steps that you have requested. In particular, we may:
- Update you as to the
status of your order.
- Alert you to important
product revisions or updates.
- Inform you about
registration and upgrades to your purchased products.
In addition to the above uses, where you have given us appropriate permission,
we may also use your personal data for the following purposes and direct
marketing ('Additional Purposes'):
- To tell you about special
discounts on additional products and services.
- To advise you about new
products and services.
- To advise you about new
products from other companies that SBSCC feels may be
of interest to you.
Aggregate data is general data about groups of customers and does not
identify individual customers. SBSCC may combine your data with that of
other individuals to create aggregate data which we will use to improve
our products & services and develop new ones. For example, we may tell
a third party how many people purchased a certain product, but not that
you personally purchased a specific item.
You should also be aware that we may occasionally provide links from our
Web site to other sites that we think will interest you. If you click on a
banner advertisement or any other link, the 'click' will take you off the SBSCC
site. Once you leave any SBSCC Web site, any information that you may have
provided remains with us and is not forwarded to the next site to which
you have linked. Personal data that you may choose to provide to a third
party Web site linked to an SBSCC Web site will be subject to the privacy
policy of the operators of the third party Web site. SBSCC is not
responsible for the use or protection of personal data you disclose to a
third party Web site operator, even if reached from an SBSCC Web site.
SBSCC uses a variety of Web technologies on our Web sites. Among these are
cookies, which are pieces of information that our Web sites provide to
your browser. Cookies allow us to track overall site usage and determine
areas users prefer. Cookies also allow us to customise your visit to our
Web sites by recognising you when you return. Cookies cannot be used to
see any other data on your computer, nor can they determine your e-mail
address or identity.
Most browsers accept and maintain cookies by default. Check the Help menu
of your browser to learn how to change your cookie preference. You can
choose to decline cookies while at our Web site, but this may limit your
ability to access certain areas of the Web site.
To purchase and download products from www.sbsccsofwtare.com/shop
you must ensure your browser is able to
accept cookies. Cookies are required for these services to authenticate
registered users and to provide access to certain areas of our Web sites
that are available to limited registered users only. Cookies are deleted
when you close your browser, as well; this authentication becomes invalid
after a certain period of time.
With or without cookies, our Web sites track usage data, such as the
source address that a page request is coming from, your IP address or
domain name, the date and time of the page request, the referring Web site
(if any) and other parameters in the URL. We use this data to better
understand Web site usage in the aggregate so that we know what areas of
our Web site users prefer. This data is stored in log files and is used
for aggregated and statistical reporting. This log data is not linked to
personal data gathered elsewhere on the site.Disclosing Your Data
SBSCC may also transfer personal data to SBSCC partnered companies for software registration purposes. Where this is done, SBSCC
shall take necessary steps to adequately protect the information
transferred. BY SUPPLYING PERSONAL DATA TO SBSCC, YOU APPROVE TO ANY SUCH
It is SBSCC's policy that you are kept in control of the ways in which we
use your personal data for the Additional Purposes. All SBSCC
communications, in whatever medium, that involve the recording of personal
data for these Additional Purposes include a short section that allows you
to indicate your preferences with respect to the use of that personal
data. You can choose whether or not you wish to receive additional
information or promotional offers from SBSCC.
Any information that you choose to provide us with will be used to personalise
and improve our customer service operations. All information is collected and
stored in a secure manner and is used strictly in relation to this policy and
your stated preference. SBSCC shall not be responsible or liable for loss of
privacy, disclosure of information, harm, damage or loss that may result from
your transmission of any information to us. In addition, under the law, we must
cooperate fully with any law enforcement agency should a situation arise where
our information about customers could be of assistance.
From time to time, SBSCC may introduce new products and services to our
customers that may require modifications to this policy. We reserve the right
to modify this policy at any time by notifying our customers, via the SBSCC Web
site, of a new or revised policy. These modifications will only apply to
personal data that you then provide to us after the date of the modification.
As an SBSCC customer, we may also use your contact information to inform you of
other products or services we think might interest you. However, if you do not
wish to be contacted for promotional purposes, you can "opt out" when
SBSCC collects your information. Alternatively, you can update or correct your
personal or business information relating to your SBSCC account by contacting
us by e-mail.
Please note that your contact preferences only apply to SBSCC contacting you
for marketing purposes. We may still need to communicate with you regarding the
usability of your product or critical messages relating to your service or
software. These communications may include service messages, subscription
renewal notices, critical notices or legally mandated notices.
In the future, we may make changes to our privacy policies or practices.